Overview
This one-day programme helps managers, supervisors or team leaders to recognise their role and contribution in effectively coordinating, planning and managing performance and conduct in the workplace.
Delegates will look at the characteristics of a high performing team/individual and how their own contribution to sharing and reviewing/evaluating objectives effectively can have an impact on performance/behaviour.
Content
- Managing performance
- The role of rules and procedures
- Understanding how management behaviour can help individuals and teams to assess their own behaviour
- Emotional objectivity
- Relationship building
- Successful management of behaviours using an Analysis Toolkit
- Developing cooperation and collaboration
Course Duration: 1 day virtual or face to face
Price
£ 250; discounts are available for individuals who undertake more than one course in the Mastering 1st line management series. Group pricing is also available - just ask!
For further information on this course, contact businesstraining@wcs.ac.uk or call 0141 468 4163.
