Complaints

We are sorry to hear that you might have a complaint about West College Scotland. 

How to make a complaint

West College Scotland is committed to continuous improvement. Our complaints handling procedure is designed to offer you a quick resolution. When this is not possible in cases of more complex complaints, we will conduct a thorough, impartial and fair investigation so that we can make evidence-based decisions on the facts of a case.

If you wish to make a complaint you can do so online by filling in this form.

Complaints Handling Procedure - The Customer Facing Student Guide

Complaints Guide For Students A4 Booklet 291024